Bought these for my granddaughter - her first pair of pre-walkers. Came beautifully wrapped and boxed up. Absolutely delighted with how they look, the leather is soft and pliable, and the comfort level. Initially I bought a size too big, but nothing was too much trouble, they refunded me no problem at all, and I ordered the smaller size. Granddaughter is still wearing these shoes, they wipe clean very well, and so far haven't even scuffed the front of them. So pleased with the quality going to buy winter boots for her now!